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LaLaBix return policy

LaLaBix offers returns for eligible products within 14 days of receipt of the shipment. Products that are not eligible for return cannot be returned under any circumstances. Items will not be accepted as “returned” until the customer has been notified. It may take up to 1-2 weeks for the item to reach our fulfillment center depending on your location. Once the item reaches us, allow up to 3-7 business days to process the returned item. After the item has been processed, it may take up to 7-14 business days for the refund to reflect on your bank account.

Some categories have different return Policies:

Fashion Clothing items such as swimwear, lingerie, bras, socks, underwear, and tights are not eligible for return. Clothing items are only eligible for return if they are unused, unwashed, unworn, undamaged, in original packaging, with all tags and labels still intact. Watches, bags & luggage, footwear, and eyewear must be returned in their original packaging with all tags intact.
Electronics Must be returned with original packaging, unused, sealed, and unopened. The product will not be refunded if it has been used, opened, or the original seal has been opened. If the product is not working because of a manufacturing defect, then everything including the original box, information booklet, and all accessories must be returned too.
Beauty & Care Hair and personal care, vitamins, dietary supplements, and sports products are not eligible for return. Perfume, beauty, and health products that have been opened or used will not be accepted for return.
Kids & Toys Toys that have been used, activated or missing parts of the item will not be accepted for return.
Home & Office Home Furniture and large home appliances cannot be returned. Home decoration products that have not been opened, undamaged, and in original packaging can be accepted for return. Bedding products that have been unwrapped will not be returned. Any product that has been used, changed, assembled, or installed will not be eligible for return unless they are defective. Tools must be returned in their original condition, including all original packaging and materials (manuals, accessories, etc.) Any item which is used or damaged will not be accepted for return. Cleaning supplies are not eligible for returns or refunds.
Automotive Must be returned with original packaging, unused, sealed, and unopened. The product will not be refunded if it has been used, opened, or the original seal has been opened. If the product is not working because of a manufacturing defect, then everything including the original box, information booklet, and all accessories must be returned too.
Kitchen Essentials All Kitchen Essentials are non-returnable but may be refundable.
Sports & Outdoors Eligible products can be returned only if the product has not been used and is in the original packaging. All product accessories, certificates of authenticity, grading, and appraisal must be returned with the item. Any items that are returned without original documents will be rejected for return.

 

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