Welcome to LaLaUni
Frequently Asked Questions (FAQs)
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Customer FAQs
- Can I place my order from another city?
- Do you gift wrap?
- Does LaLaBix deliver every day?
- How can I make changes to my order after I have placed it?
- How to set up the LaLaBix App?
- Is next-day delivery available across UAE?
- What delivery options does LaLaBix have?
- When & how can I cancel my order?
- When will my order ship?
- Where can I view all my saved addresses?
- Why are there different prices for the same product ?
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General FAQs
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Vendor FAQs
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What kind of products are prohibited for sale?
- How do I add my inventory on LaLaBix ?
- How do I open a LaLaBix seller account?
- How do I transfer my products to LaLaBix warehouse locations?
- I’m registered as a LaLaBix seller – What’s next?
- What can I sell on LaLaBix ?
- What is LaLaBix Shipping class?
- What products can't be sold on LaLaBix?
- When will I start getting charged the monthly seller commission fees?
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Contact Us
Gift cards & Payment Methods
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How to manage your payment methods?
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How to use LaLaBix Giftcards?
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LaLaBix payment methods
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Buy Now Pay Later
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Tamara
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Tabby
- What items can I buy with Tabby's service?
- How do I make a payment?
- Having trouble paying for your order with Tabby?
- How does Tabby work?
- Can I pay before the due date?
- Can I change the card used to make payment?
- How will I know when I need to pay?
- The payment is due, but I haven't received my order.
- What happens if I miss a payment?
- How can I get a refund?
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Manage Your Account
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How to create a LaLaBix account?
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How to manage your LaLaBix account?
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Why can’t I log in to my account
Manage your LaLaBix App
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How can I get push notifications?
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How to set up dark theme on the LaLaBix app?
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How to set up the LaLaBix App?
Manage Your Vendor Account
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How do I get paid?
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How to manage a Vendor account?
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How to manage your products?
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CSV file import?
- Articles coming soon
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How will Shipping & Delivery work?
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LaLaBix Fees
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What are the benefits of selling on LaLaBix ?
Orders, Shipping & Delivery
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Do we offer express delivery?
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How does Standard Delivery work?
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Manage your Order
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What are the types of Delivery?
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Where does LaLaBix deliver to?
Exchange and Return Conditions
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Exchange & Returns
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How do returns work at LaLaBix
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How to get your item exchanged?