Welcome to LaLaBix Help Center
Non-Returnable Items
| Men, Women and Kids | Clothing items such as swimwear, lingerie, bras, socks, underwear, and tights are not eligible for return. Clothing items are only eligible for return if they are unused, unwashed, unworn, undamaged, in original packaging, with all tags and labels still intact. Watches, Bags, Shoes, and eyewear must be returned in their original packaging with all tags intact.in Addition Earrings and Candles are also non-returnable because of health and hygiene reasons. |
| Beauty, Grooming, and Baby Bath Time | Beauty, Grooming, and Baby Bath Time Products are not eligible for return (including skincare, fragrance, makeup, and haircare). that have been opened or used will not be accepted for return |
Exchange Policy
Exchanges are only allowed for size or color variations of the same item and are strictly subject to stock availability. If the requested size or color is not in stock, the item cannot be exchanged and will not be refunded unless it meets the separate refund eligibility criteria.